Return and Refund Policy
Return and Refund Policy At Monster Munchkins store, we strive to ensure your satisfaction with every purchase. Please review our return and refund policy below for details on how we handle returns and exchanges.Refunds
If you have any questions about our refund or exchange process, please reach out to us at Monster Munchkins store chat. We’re here to help!
- Eligibility: Refunds are available within 5 days of receiving your order, but only if the product is not original(e.g., counterfeit) or is damaged upon receipt.
- Process: To request a refund, contact our customer service team at Monster Munchkins store your order details and proof of the issue (e.g., photos of damage or authenticity concerns).
- Shipping: You are responsible for return shipping costs unless the item is defective or not original. In such cases, we will cover the return shipping costs.
- Approval: Once we receive and inspect the returned item, we’ll process your refund within 5-10 business days to your original payment method.
- Non-Refundable Items: Products that are used, altered, or not in their original condition are not eligible for a refund.
If you have any questions about our refund or exchange process, please reach out to us at Monster Munchkins store chat. We’re here to help!